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Work

Hello, my name is Heather! I’m a Service Design Strategist working at the intersection of physical and digital experiences

My Work

Design Thinking

This 12-week immersive implemented the Design Thinking process through a business lense, and with a social impact focus

Human Centered Design

This 10-week course implemented the foundations of Human Centered Design through IDEO’s social impact arm

User Experience Design

From interviews to iteration, I am well versed in the UX Design process.